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SAP Knowledge Base Article - PreviewSymptom
In an Item facet of Ticket, on adding product we need to show multiple serial id record in the drop-down option of field serial id.
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Environment
SAP Cloud for Customer.
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
KBA , ticket item , multiple serial id in drop down , LOD-CRM-SRP , Service Request Processing , LOD-LE-IBA-IPO , Installation Point , Problem
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