SAP Knowledge Base Article - Public

2769843 - Enable Online Report Designer (ORD) / Report - Canvas from Upgrade Center


You can now enable ORD/ Report - Canvas from Upgrade Center.
This includes Advanced Reporting and Learning data if applicable.
Support Engagement is no longer required


  • SAP SuccessFactors HXM Suite
  • Report Canvas


  1. Navigate to Admin Center > Upgrade Center.
  2. On the top right corner, click the 'Filter By' drop down and select 'Analytics'.
  3. Select 'Learn More & Upgrade Now' for Online Report Designer (or) Employee Central Advanced Reporting. 
  4. Once the upgrade completes successfully, desired canvas report permissions have to be enabled for the desired users.
    Refer article 2673075 for more details


  • If the instance has Employee Central configured, you will see the option for Advanced Reporting
  • Else you will be able to see Online Report Designer 
  • And in both the cases, if the instance has LMS enabled and integrated, Learning schema will also be enabled
  • None of these reporting features require any kind of extra licensing. They are just a reporting functionality, added to the products you have already purchased (licensed) and implemented.
  • The first user who creates Canvas / ORD reports post the enablement process, would be automatically granted 'Implementation partner' role under ORD User maintenance


If Report Canvas / ORD is unavailable after the upgrade and RBP changes, please check the following article for possible causes and fixes:
2796673 - Users do not Have Access to Report - Canvas / Online Report Designer - Master KBA

See Also

2762935 - Online Report Designer (ORD) / Report - Canvas Functional Permissions migration to RBP

2397730 - How to Change User Role assignment via the Analytics Admin - User maintenance

2151880 - Online Report Designer (ORD) Admin Features


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