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2770078 - "The Workforce Analytics server has timed out." error when importing data from SuccessFactors in SAP Analytics Cloud

Symptom

The following error occurs in SAP Analytics Cloud (SAC) when importing data from SuccessFactors:

  • "The Workforce Analytics server has timed out. Please try again later. If this continues, contact your Workforce Analytics administrator."

Error message in Google Developer tool:

  • "{"message":"The Workforce Analytics server has timed out. Please try again later. If this continues, contact your Workforce Analytics administrator.","stack":"","errorDetails":[{"messageId":"WFA_GATEWAY_TIMEOUT","message":"The Workforce Analytics server has timed out. Please try again later. If this continues, contact your Workforce Analytics administrator.","bUIMessage":false,"bWarning":false,"status":504}],"status":500,"bUIMsg":false,"bWarning":false}"


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Environment

  • SAP Analytics Cloud
  • SAP SuccessFactors

Product

SAP Analytics Cloud 1.0 ; SAP SuccessFactors Workforce Analytics 1811

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem

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