SAP Knowledge Base Article - Public

2770241 - Re-Schedule Executed E-mail Blasts

Symptom

You can Re-Schedule executed E-mail Blasts.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales Campaign work center.
  2. Go to Target Groups view.
  3. Open the Target Group.
  4. Go to E-mail Blasts facet.
  5. Open the E-mail Blast.
  6. Click on Actions > Execute.
  7. Select "Schedule Immediately".
  8. Click on OK.
  9. Click on Actions.
  10. The Re-Schedule option is available for the executed E-mail Blast.

Cause

Currently you can re-schedule already scheduled E-mail Blasts.

Resolution

This is the standard behavior of the system.

If this feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.

Keywords

E-Mail Blasts, Executed E-mail Blast, Re-Schedule E-mail Blast , KBA , LOD-CRM-MKT , Marketing , LOD-CRM-MKT-TG , Target Groups , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions