Symptom
- I can't find the users that I'm looking for in the tab "Users to Posting Profile Associations" even if I've already granted Recruiting Posting permission.
- What is the frequency of users synchronization in Recruiting Posting?
Environment
SAP SuccessFactors Recruiting Posting
Resolution
The users' synchronization in Recruiting Posting using the SSO integration is launched automatically once a day at 5 AM CET. When checking new users, please take into consideration that the synchronization process takes several hours and usually happens between 5 AM and 11 AM CET. It is not possible to launch the first synchronization manually, but if you add new users to the ones that are already synchronized, you can use the "Synchronize Users" button (see SAP Knowledge Base Article 3151632).
Before reporting any users' synchronization issue, make sure that Recruiting Posting permissions (see SAP Knowledge Based Article 2761517) have been granted since at least 24 hours. Also note, that the limit of synchronized users is 3 000 (make sure you don't grant Recruiting Posting permissions to more than 3000 users).
See Also
2654879 - SSO activation process - Recruiting Posting
2761517 - How to grant Recruiting Posting permissions through Admin Center - Recruiting Posting
2779853 - Some recruiters are not being synchronized in Recruiting Posting
3151632 - New Manual User Synchronization in Recruiting Posting
Keywords
Recruiting Posting, user, users, synchronization, SSO Integration, frequency, permissions, sync, rpo , KBA , LOD-SF-RPO-INT , Integration & Int Services with RCM, EC etc , LOD-SF-RPO-UMN , User Management , LOD-SF-RPO-SSO , SSO Integration , How To