2770391 - Return Order Flagged With Error

You can see that a Return is flagged as erroneous, once you open the same the following error message is displayed:

'Tax region for country XYZ in item is missing. You have to set the tax jurisdiction code manually on the Taxes tab.'

SAP Business ByDesign.

1. Go to the Sales Order Work Center.
2. Open the view Returns.
3. Show All Returns.
4. Select the row with the Return ID ABC.
5. You can see that under the details it is flagged with error.
6. Open the same and click view all.
7. You will see the error message:

 'Tax region for country XYZ in item is missing. You have to set the tax jurisdiction code manually on the Taxes tab.'

The error message is being displayed because no address is maintained in the Sales Unit, which is being used in the Return ABC.

Your system is scoped with an Automated Tax Software, as for example Avalara or any other similar. In this case, the external provider validates each and every address within that document and noticed an empty address during validation and therefore, throws an error.

Any tax calculation or determination would require the addresses of all involved parties.

To solve the error, which is being displayed, you need to maintain the address of the Sales Unit with a proper Postal and Region Codes.

Tax Region, Tax Country, Tax Code, Error Message, Sales Order, Return, Sales Return, Avalara, External Provider. , KBA , SRD-FIN-TAX , Tax Management , How To