SAP Knowledge Base Article - Preview

2770403 - Pre-Day 1 Access: EmployeeLogin Token issue - Onboarding 1.0

Symptom

The Welcome Letter notification sent to the new hire from Onboarding is using the token {EmployeeLogin} but when the new hire receives his credentials he's not getting his employeeID but another id. (For example he receives JCode4412 rather than 10060796).  When the exact same notification is manually resend for the employeelogin token displays the employeeid correctly.


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Environment

SAP SuccessFactors Onboarding 1.0

Product

SAP SuccessFactors Onboarding all versions

Keywords

EmployeeLogin, token, tokens, PreDay 1, PreDay access, welcome, letter, notification, onboarding, obd, 1.0 , KBA , LOD-SF-OBD-EML , Emails and Notifications , LOD-SF-OBD , Onboarding , Problem

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