2770592 - Country Canada - Error message: Tax determination failed; invalid decision tree value

There is an exception in the Supplier Invoice and an error message when clicking in the Check button.

SAP Business ByDesign

1. Go to Supplier Invoicing work center. 
2. Go to Invoices and Credit Memos view. 
3. Search for ABC (ABC is the Supplier Invoice's ID). 
4. Click in Edit button. 
5. Click in Check button. 

You get the error message: "Tax determination failed; invalid decision tree value". 

This error message is specific for supplier invoices for country Canada. As per Canada decision tree in Purchasing scenarios,  the transaction should belong to either GST, PST, QST or HST. This is determined as per the Region/Province of the Ship-to party/Recipient of the Invoice or Purchase Order. So system checks whether the Region/Province of the Ship-to party/Recipient coincides with any of the above mentioned groups and if not found it throws error.

Please follow the steps below to correct the error message: 

1. Go to Supplier Invoicing work center.
2. Go to Invoices and Credit Memos view.
3. Search for ABC.
4. Click in Edit button. 
5. Click in View All button. 
6. Navigate to Items tab. 
7. Select the specific item. 
8. Navigate to Parties and Locations subtab. 

Under Organizational Management, please ensure that:

• Recipient or Ship-to is maintained;
• Address of Recipient and Ship-to has Region/Province maintained.

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