SAP Knowledge Base Article - Public

2770608 - When Uploading a Variable Pay Template XML through Provisioning it fails to load and shows a blank screen


Why does a blank screen show when uploading a Variable Pay Template XML though provisioning
and also fail to load?


SAP Successfactors Compensation

Reproducing the Issue

  1. Navigate to Provisioning-Form Template Administration.
  2. Upload a Variable Pay XML Template.
  3. The Provisioning Screen shows a white blank background.
  4. Login to the UI and it can be verified that the template has not been updated.


The upload fails because compensation formulas are associated with the wrong Group ID in the XML.


  1. Remove <comp-formula-associated-groupId> tag from the XML and upload the template again.
  2. This XML tag is for linking the administrative groups to the guideline formulas.
  3. If any customers wants to add the administrative groups in the production instance then they can do it via the UI.
  4. There is no negative impact to removing this tag.


Variable Pay, XML, Provisioning , KBA , LOD-SF-VRP , Variable Pay Programs , LOD-SF-CMP , Compensation Management , Problem


SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM Core all versions