SAP Knowledge Base Article - Preview

2770680 - Synchronization pop-up executed a number of times per day for Desktop Connection

Symptom

  • Synchronization pop-up is executed more frequently than previously
  • The frequency of the synchronization interval is higher than what is predefined in the software package
  • The value of the Period for Upstream Synchronization has been changed


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA
  • Desktop Connection for SAP CRM
  • Desktop Connection for SAP CRM, enterprise edition

Product

Desktop Connection for SAP CRM all versions ; Desktop Connection for SAP CRM, enterprise edition all versions ; SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

HKEY_CURRENT_USER\Software\iCRM\Desktop Connection for SAP CRM\Scheduler\PeriodicSync, HKEY_CURRENT_USER\Software\iCRM\Desktop Connection for SAP CRM\Scheduler\PeriodicSyncUpstream , KBA , CRM-BF-DCN , Desktop Connection for SAP CRM , CRM-BF-DCN-CLN , Desktop Connection for SAP CRM - Client , Problem

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