Symptom
Login to SAP S/4HANA or Marketing Public Cloud system is not possible even with correct credentials. Error message indicates:
- Wrong username or password.
- Sorry, we could not authenticate you. Try again.
- Business User Locked (CB998XXXXXXX)
Read more...
Environment
- SAP S/4HANA Public Cloud
- Marketing Cloud
- All system types (Starter, Quality, Production, Partner Demo, Sandbox, Proof of Concept)
Product
SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions
Keywords
logon, locked, Administration Console, SCI, IdP, Users and Authorizations, User Management, Password Reset, Authentication, Business User, invalid , KBA , we think tu isn't working anymore tu p , technical user credentials for activatin , for activating , XX-S4C-OPR-INC , S/4HANA Cloud Availability, Performance and Administration , XX-S4C-OPR-SRV , S/4HANA Cloud service requests , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.