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2770894 - HTTP 500 on Enter Landscape Parameters (Managed System Configuration) - SAP Solution Manager 7.2

Symptom

  • HTTP 500 error is displayed when trying to navigate to Enter System Parameters step of Managed System Configuration
  • This was reported to affect only JAVA Managed Systems
  • The error details show that connection timed out
  • A dump is created on ST22. It shows following details:
Category ABAP Programming Error
Runtime Errors TIME_OUT
ABAP Program CL_DIAGLS_HOST================CP
Application Component SV-SMG-LDB
----------------------------------------------------------------------------------------------------
|Short Text
| Time limit exceeded
----------------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------------
|What happened?
| Program "CL_DIAGLS_HOST================CP" has exceeded the maximum
| uninterrrupted runtime and has
| therefore been terminated.
----------------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------------
|Information on where terminated
| The termination occurred in ABAP program "CL_DIAGLS_HOST================CP",
| in "GET_DIAG_AGENT_STATUS". The main program
| was "SAPMSSY1".
|
| In the source code, the termination point is in line 22 of (Include)
| program "CL_DIAGLS_HOST================CM019".
----------------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------------
|RFC Caller Information
| Information on caller of Remote Function Call (RFC):
| Function module..... DIAGSTP_ACTIVATE_EFWK
----------------------------------------------------------------------------------------------------
----------------------------------------------------------------------------------------------------
|Chosen variables
----------------------------------------------------------------------------------------------------
|Name
| Val.
----------------------------------------------------------------------------------------------------
|No. 12 Ty. METHOD
|Name CL_DIAGLS_HOST=>GET_DIAG_AGENT_STATUS
----------------------------------------------------------------------------------------------------
|LV_DESTINATION
| WEBADMIN


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

TIME_OUT CL_DIAGLS_HOST================CP CL_DIAGLS_HOST================CM019 GET_DIAG_AGENT_STATUS , KBA , SV-SMG-INS-CFG-MNG , Managed System Configuration , SV-SMG-LDB , Landscape Management Database (LMDB) , Problem

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