Symptom
When you export the Excel of members of a target group, you see the address column is missing in the excel add-in.
Environment
SAP Sales Cloud
Reproducing the Issue
-
Go to the Sales Campaign work center.
- Go to the Target Groups view.
- Open Target group ABC (ABC represents of target group id).
- Go to Members tab.
- Select Action icon and select Export to Microsoft Excel.
- Download.
Here you see the Address column is missing in the downloaded excel.
Cause
The Address field is a calculated field. Depending on the member type, the value of the field is determined at runtime. Since the values are dynamic, the export to excel function cannot work on this field.
Resolution
This is an expected system behavior.
See Also
Keywords
Target Group, Address, Export excel , KBA , member , address column missing in excel , LOD-CRM-MKT-TG , Target Groups , LOD-CRM-MKT-CAM , Campaigns , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions