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SAP Knowledge Base Article - PreviewSymptom
You have created Visits for the Employee ABC (ABC stands for the name of the Employee) and after displaying the Visits in the Employee's ABC Calendar, you click Save as Route to create a Route for the Employee's Visits. However, the new Route is created for your own logon user and not for the Employee ABC.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
visits, route, save as route, other calendars , KBA , LOD-CRM-ACT-ROT , Activity Routing , LOD-CRM-ACT-VST , Visit Planning , Problem
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