2772001 - ChangeSet index 1 error when trying to approve Position Workflow - Employee Central

Error when trying to approve a position change workflow:

ChangeSet index 1 - while trying to invoke the method com.successfactors.fo.bean.eo.FoundationEO.getInternalCode() of a null object returned from com.successfactors.personandemployment.service.servicelayer.impl.HrisServiceLayerEventReasonDerivationHelper.deriveEventReason(com.successfactors.hris.bean.eo.EmpJobInfoEO, com.successfactors.hris.bean.eo.EmpJobInfoEO, com.successfactors.personandemployment.api.servicelayer.saveoperation.OperationContext, com.successfactors.personandemployment.api.servicelayer.saveoperation.SaveContext)

• SAP SuccessFactors - Employee Central
• Workflow
• Position Management

There are some Event Reasons presented on XML Event Reason Derivation that is not presented on UI (Manage Organization, Pay and Job Structures).

Please check below possible resolutions:

1. Delete the Event Reasons presented on the XML Event Reason Derivation that is not presented on UI (Manage Organization, Pay and Job Structures).
2. Add the Event Reasons presented on the XML Event Reason Derivation that is not presented on UI (Manage Organization, Pay and Job Structures).

Note: If you are customer you do not have access to the XML for Event Reason Derivation as this is on the Provisioning, then you need to engage your implementation partner to perform the Step 1.

ChangeSet index 1, workflow issue, workflow error, position workflow error, , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-POS , Position Management , Problem