SAP Knowledge Base Article - Public

2772032 - Groups field in find user Offer Approval generates an error


Groups field in “find user” of add approver in Offer Approval generates an error.


SAP SuccessFactors Recruiting Managemen

Reproducing the Issue

  1. Navigate to Recruiting module
  2. Select a requisition with existing candidate in the Offer status1.png
  3. Choose a Candidate > Take Action > Offer > Offer Approval2.png
  4. Click “Find User” > Navigate to “Groups” field3.png4.png5.png


  •  Error occurred because user does not have a permission to Manage Recruiting Groups
  • All user in “Groups” field are coming from Recruiting Group. If the user does not have a permission in Recruiting group, the system will restrict the user to view available people/group in the group field.


To fix the issue, “Manage Recruiting Groups” permission needs to be assigned to a proper recruiting user. Admin Center > Manage Permission Roles > Select Permission Role > Permission > Manage Recruiting > Enable “Manage Recruiting Groups”


See Also

Offer Approval - Recruiting Management

Permission to Edit Offer Approval fields - Recruiting Management

Application Error on Offer Approval

Recruiting Groups - Working with Recruiting Groups - Recruiting Management

How to set a Recruiting Group via Manage Templates - Recruiting Management


Error in Offer Approval, Offer Approval, errorId=ea9a6abc-ea85-462e-9e18-9ba3f0ba9214, Groups field error, add approver error , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem


SAP SuccessFactors Recruiting 1811