2772047 - Alert 00191 - Check if issue creation is possible in Self-Diagnosis

When the Self-Diagnosis job finishes or execute Self-Diagnosis in SM_WORKCENTER manually, the alert 191 appears in the result for SAP Solution Manager system as below:

Details of Alert 00191 - Check if issue creation is possible

Issue could not be created: SAVE_FAILED

Message No. DSWP_SD140

System Response

Check if issue creation is possible.

Procedure

Issue Create returns into errors. Please check configuration.

If you need any details information please see SAP Note 914722.

SAP Solution Manager 7.2

Alert 00191,Check if issue creation is possible,SAVE_FAILED,DSWP_SD140,SM:SELFDIAGNOSIS , KBA , SV-SMG-SDG , Self Diagnosis for SAP Solution Manager , SV-SMG-ISM , Issue Management , Problem