SAP Knowledge Base Article - Public

2772083 - Time Off: ESS UI displaying available balances as {0}

Symptom

Time Off ESS UI displaying available balances as {0}

Time Balance1.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

  • SuccessFactors Employee Central
  • Time Off

Reproducing the Issue

  1. Login as admin
  2. Proxy as user
  3. Navigate to time off UI
  4. Create new Absence for any time type.
  5. Now you can observe that Available Balance as {0}(Check above image)

Resolution

The following permissions are needed in order to view the available balance and balance overview sections on the UI:

Viewing the available balance on the Create Absence UI:

If the objects are secured:

  • Time Management object permissions >TimeType ->View

  • Time Management object permissions > TimeAccount->View

For the "Account View" overview:

If the time account object is secured:

  • Time Management object permissions > Time account: View

For the "Time Type View" overview:

If the time type object is secured:

  • Time Management object permissions > Time Type: View

Note: Please see the implementation Guide Section Time Off Employee Self-Service User Interface (UI)

See Also

 Time Off Employee Self-Service User Interface (UI)

Keywords

Zero Balance New ESS UI balance Availabe Balance {0} , KBA , LOD-SF-EC-TIM-UI , Team Absence Calender/ Workbench/ ESS UI's , Problem

Product

SAP SuccessFactors HCM Suite 1902