SAP Knowledge Base Article - Preview

2772905 - Error code 502 when using requestType="OPTIONS" in the header - SuccessFactors OData API

Symptom

When doing API call you receive the error: "We're Sorry...but the server, while acting as a gateway or proxy, received an invalid response from the upstream server it accessed in attempting to fulfill the request (error code 502)."

NOTE: This KBA only applies if you are using requestType="OPTIONS" in the header of your API call, if you are not using this request type, the error code 502 may have other root causes.


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Environment

SuccessFactors OData API

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors HCM Suite all versions

Keywords

When doing API call you receive the error: "We're Sorry...but the server, while acting as a gateway or proxy, received an invalid response from the upstream server it accessed in attempting to fulfill the request (error code 502)", requestType="OPTIONS", request type unsupported, error 405, Error code 502 when using requestType="OPTIONS" in the header. , KBA , LOD-SF-INT-ODATA , OData API Framework , LOD-SF-INT , Integrations , Problem

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