SAP Knowledge Base Article - Public

2773056 - On the PDF/Print version of the Performance Forms, the ratings are not visible to the Employee role - Performance Management

Symptom

  • On the PDF/Print version of the Performance Form, the ratings are not visible to the Employee role, even though the ratings are visible to the Employee on the form.
  • However, the Manager is able to see the ratings on the PDF/Print version.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  • When an Employee views a copy of their Performance forms, ratings are visible in the Competency Section.
  • When the Employee views the PDF/Print version of the form, the ratings are not visible in the Competency Section.
  • When the Manager views the PDF/Print version of the form, the ratings are visible.

Cause

The 'others-rating-tab' permission is disabled for the 'Employee' role.

Resolution

  • On the form, when the section mode is set as "sect-mode="EZ_Rater", the ratings in the form are rendered as part of a column in the  EZ-rater table.
  • In the PDF/Print preview feature, the ratings are rendered as part of the Others Rating tab (others-rating-tab).
  • Since 'others-rating-tab' permission is disabled for the 'Employee' role, then the Employee will not able to see the rating in the 'PDF/Print' preview.
  • If the others-rating-tab permission is enabled for the 'Manager' role, then only the Manager will be able to see all of the ratings in the PDF/Print preview.
  • Please enable the 'others-rating-tab' for 'Employee' to see official rating in pdf/print preview.

Keywords

PM, Performance, Form, PDF, Print, View, Ratings, Competency, Objective, Comments, rating option 3, others rating, tab, others-rating, permission, sect-mode, EZ-Rater, EZ Rater, Manager, Employee, permission, roles. , KBA , LOD-SF-PM , Performance Management , LOD-SF-PM-FF , Form Features, RTE, Spell Check, Legal Scan, Print , Problem

Product

SAP SuccessFactors Performance & Goals all versions