Symptom
- Upon completion of an item in a curriculum, the next time the Learning Plan Notification Automatic Process runs, the users receive a Learning Plan notification.
- This notification informs the user that there has been a modification to their Learning Plan.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Create a curriculum >
- Add an item to the curriculum >
- Edit the information to include retraining such as 365 days >
- Assign the curricula to a user that has a valid email >
- Trigger the Learning Plan Notification Automatic Process and receive the notification >
- Complete the item that has the retraining set >
- Trigger the Learning Plan Notification Automatic Process and receive the notification >
- The notification includes the item that was just completed.
Cause
This is expected behavior because the item requirement date has been modified.
Resolution
If a change in behavior is desired please follow the Enhancement Request process outlined in KB article 2090228.
See Also
Keywords
sf, success factors, LMS, curricula, curriculum, change, modification, retraining, item, assign, e-mail, email, notification, APM, completion, completed , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-CUR , Curricula , Problem
Product
SAP SuccessFactors Learning all versions