Symptom
Error in the following pattern happens in the phase UPDATE-UTL-TABLES-ENTRIES in a Netweaver Java system upgrade in SAP Software Update Manager(SUM).
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[Info ]: Loaded usage type data from data source jdbc/pool/<SID>.
[Info ]: Recorded PPMS data for product <Product name> (<Product ID>) in the database.
Replaced products: << Please note products and usages are empty here.
Technical usages:
[Error ]: The following problem has occurred during step execution: java.lang.NullPointerException.
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There is no Product instance and usage types found in file PPMSInstancesPre.html and UsageTypesInfoPre.html
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Detailed information about PPMS products
No PPMS Products were detected on the system.
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Information about Active Usage Types
No active usage types were detected on the system. One possible reason could be that the usage types are no longer in use.
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Check in DIALOG.LOG, the xxx.xml was found instead of the stack.xml.The customer can find which xml file was provided earlier in DIALOG.LOG.
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[Info ]: In dialog TargetOptions the value of variable stack labeled <HTML><BODY><B>Stack configuration file (XML)</B></BODY></HTML> has been set to value of variable true.
[Info ]: In dialog TargetOptions the value of variable inbox labeled <HTML><BODY><B>Manually prepared directory</B></BODY></HTML> has been set to value of variable false.
[Info ]: In dialog INBOXDIR the value of variable INBOXDIR labeled has been set to value of variable X:\XX\xxx.xml.
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Environment
SAP Java system
Product
Keywords
UPDATE-UTL-TABLES-ENTRIES,SYSTEM_IDENTITY,execute,system-identity-execute,update-utl-tables-entries,com.sap.sdt.j2ee.services.servicesimpl.UpdateUtlInfoService,class java.lang.NullPointerException, Recorded PPMS data for product SAP SOLUTION MANAGER 7.2, Replaced products , Technical usages, SUM, SAP Software Update Manager , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , Problem
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