SAP Knowledge Base Article - Public

2773498 - "An error has occurred." When Trying to Pick Activity in NES Step - Onboarding 1.0


When trying to pick up an activity during the NES step the following error message is seen:

An error has occurred. Please return to the home page to continue your account. If the error still appears, close the browser and re-start Onboarding.

kba image.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Onboarding 1.0


  1. Log the ticket with SAP Support to check back logs to identify root case
  2. Please provide company ID and copy and paste error message in description
  3. Once support identifies the cause solution will be provided


An error has occurred, Panels, Process, Onboarding 1.0 , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem


SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors Onboarding all versions