When searching the catalog for the title with any locale of an item it doesn't appear; however when using the item ID it does.
SAP SuccessFactors Learning Management System (LMS)
Reproducing the Issue
- Search the catalog using an item ID and it appears in the results.
- Search the same using the item title (in any locale) and it does not appear in the results.
This is due to bad DataBase index.
Open an incident with SF Customer Success providing the item ID and title being used in the search as an Operations request will need to be utilized for DB reindex if not a localization issue.
SF success factors learning LMS catalog item id title search result missing not listed , KBA , LOD-SF-LMS-CAT , Catalog , Problem