SAP Knowledge Base Article - Public

2773544 - Item doesn't appear during library search of the title


When searching in the library for the title of an item with any locale, it doesn't appear. However, when using the Item ID, it does.


SAP SuccessFactors Learning

Reproducing the Issue

  1. Search in the library using an Item ID >
  2. It appears in the results.


  1. Search the same course using the Item Title (in any locale) >
  2. It does not appear in the results.


This is due to bad database index.


Open a case with SAP Technical Support providing the Item ID and Item Title being used in the search as an Operations request will need to be utilized for database reindex if not a localization issue.

See Also


lms, learning, sf, successfactors, library, item, id, title, search, result, missing, not, listed , KBA , LOD-SF-LMS-CAT , Catalog , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ITE , Items , Problem


SAP SuccessFactors Learning all versions