SAP Knowledge Base Article - Public

2773555 - ORD Report does not bring data from LMS

Symptom

ORD Report does not bring data from LMS.

Error message presented inside CSV report: "Error rendering List Report component"

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Once logged in access Analytics >
  2. Click on Analytics >
  3. Click on Report Designer >
  4. Click on Rizing folder >
  5. Access the Report with problem >
  6. Preview report >
  7. Export CSV >
  8. Resulting file fails 

Cause

There is a setting that need to be reviewed in Learning Admin side to fix the reported issue:  useHANAQueryForAdhocReports

Resolution

Please follow the steps below to review it:

  1. Go to LMS Admin side > System Admin > Configuration > System Configuration > Report_System >
  2. Check if the setting is already there and set it to true. If not, add the setting: useHANAQueryForAdhocReports=true > Apply changes >
  3. Run the Report again.

See Also

2451956 - Exported output file of ORD report / Query created on LMS Schema does not have any data

Keywords

ORD Report, ORD, Error rendering List Report component, Adhoc Reports, Report_System , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , LOD-SF-LMS-ORD , Online Report Designer , How To

Product

SAP SuccessFactors Learning all versions