SAP Knowledge Base Article - Public

2773555 - ORD Report does not bring data from Learning Management System(LMS)

Symptom

ORD Report does not bring data from Learning Management System(LMS) as it displays the below Error message inside CSV report: 

"Error rendering List Report component"

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Once logged in access Analytics >
  2. Click on Analytics >
  3. Click on Report Designer >
  4. Click on Rizing folder >
  5. Access the Report with problem >
  6. Preview report >
  7. Export CSV >
  8. Resulting file fails 

Cause

There is a setting that needs to be reviewed in Learning Admin side to fix the reported issue:  useHANAQueryForAdhocReports

Resolution

Please follow the steps below to review it:

  1. Go to Learning Admin side > System Admin > Configuration > System Configuration > Report_System >
  2. Check if the setting is already there and set it to true. If not, add the setting: useHANAQueryForAdhocReports=true > Apply changes >
  3. Run the Report again.

See Also

2647080 - Downloading ORD Report with learning fields displays [Error rendering List Report component] - SAP for Me

Keywords

ORD Report, ORD, Error rendering List Report component, Adhoc Reports, Report_System,useHANAQueryForAdhocReports, System configuration, learning, admin, System Admin, CSV report, Analytics, Report designer , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , LOD-SF-LMS-ORD , Online Report Designer , How To

Product

SAP SuccessFactors Learning all versions