SAP Knowledge Base Article - Public

2773671 - Candidate Label is not applying to the status showing in the My Interview section of the candidate profile.

Symptom

The candidate label, which is configured in Edit Applicant Status Configuration, is not applying to the interview status in My Interviews. Instead the candidate is seeing the Internal label.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

 SAP SuccessFactors Recruiting Management

Cause

The label in My Interview is the Interview Title and not the status name.

Resolution

The label that shows in My Interviews does not come from the name of the status but from the Interview Title, which is configured when scheduling the interview. The interview title will be set to the internal label of the status by default but can be changed while scheduling the interview.

Interview Title.png

It is not possible to update the title of an interview that has already been scheduled. To change the title of an interview, the interview will need to be deleted and re-scheduled with the new title.

Keywords

KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem

Product

SAP SuccessFactors Recruiting all versions