SAP Knowledge Base Article - Public

2774189 - Unable To PreviewData Source for Employees Without Time Recording Profile

Symptom

You are unable to preview a report for data source Employee Time Profile for employees without time recording profile.

Error: Failed to open report "Internal Service Error". Report an incident.

Environment

SAP Business by Design

Reproducing the Issue

  1. Go to Business Analytics work center
  2. Click on Design Data Sources
  3. Search for Employee Time Profile
  4. Click on Preview
  5. Selection: Employee, Time Recording
  6. Error Message: Failed to open report "Internal Server Error". Report an incident.

Cause

The root cause is that you try to preview the data source instead of designing a report for employees without time recording profile. In this case, preview of data source is not supported.

Resolution

  1. Go to Business Analytics Work Center
  2. Click on Design Data Source
  3. Search for Employee Time Profile
  4. Click on New > Report
  5. Give your report a name and click Next until you can finish the report
  6. In View, select Employees and Time Profile
  7. In Selection, select all employees and all time recording profiles, including not assigned time recording profiles
  8. Click on Apply
  9. Report will be executed and employees without time recording profile will be displayed in the report

See Also

2719546 - Field Values are not displaying in the Custom Data Source Report

2679556 - Data Source Preview is not supported in Business Analytics

 

Keywords

Internal Service error, #, Raute Symbol, number sign, hash, Bericht kann nicht geöffnet werden, standard data source employee time profiles, Mitarbeiter ohne Zeiterfassungsprofile, build report for employees without time recording profile, data source preview not supported , KBA , SRD-HR-ANA , Analytics Content , Problem

Product

SAP Business ByDesign all versions