Symptom
- A message is trying to be sent using the STMP protocol from the SAP system.
- These messages are failing with error message XS816 - Message cannot be transferred to node SMTP due to connection error (final).
- The long text of the error message shows: Information from external system (if available) Unknown hostname.
- And in dev_icm trace level 3 shows:
„Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
All Release
Product
SAP ERP 6.0 ; SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0
Keywords
XS816, Message cannot be transferred to node SMTP due to connection error (final), Unknown hostname , KBA , xs816 , unknown hostname , message cannot be transferred to node sm , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , Problem
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