Symptom
Users can see the Feedback tab on the mobile app even though Continuous Performance is not enabled in Mobile Features.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Continuous Performance Management
Reproducing the Issue
- Admin Center > Enable Mobile Features
- Go to the Modules side tab
- Uncheck the box for Continuous Performance:
4. On the Mobile App, the Feedback tab is still visible:
Cause
This is expected behavior.
Resolution
Access to the Feedback tab on the Mobile App is not controlled by the Continuous Performance setting in Enable Mobile Features. The Feedback tab will be available to users if they have access to Continuous Feedback on the desktop version. Access to Continuous Feedback is controlled via:
- Continuous Performance Management Configuration > Enable Continuous Feedback; and
- Role-based permissions related to Continuous Feedback
See Also
Keywords
CPM, Mobile, App, Feedback, Tab, Visible, Disabled, Enabled, Permission, Deactivated, Control, Display, iOS, Android, success factors, SF, MOB-25679 , KBA , LOD-SF-CPM-MOB , Mobile , Problem