SAP Knowledge Base Article - Public

2774500 - Feedback Tab Shows on Mobile App When Continuous Performance Is Deactivated in Mobile Features (iOS and Android)

Symptom

Users can see the Feedback tab on the mobile app even though Continuous Performance is not enabled in Mobile Features.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Continuous Performance Management

Reproducing the Issue

  1. Admin Center > Enable Mobile Features
  2. Go to the Modules side tab
  3. Uncheck the box for Continuous Performance:

   4. On the Mobile App, the Feedback tab is still visible:

 feedback mob.png

Cause

This is expected behavior.

Resolution

Access to the Feedback tab on the Mobile App is not controlled by the Continuous Performance setting in Enable Mobile Features. The Feedback tab will be available to users if they have access to Continuous Feedback on the desktop version. Access to Continuous Feedback is controlled via:

  • Continuous Performance Management Configuration > Enable Continuous Feedback; and
  • Role-based permissions related to Continuous Feedback

See Also

Using Continuous Performance Management - Using Role-Based Permissions in Continuous Performance Management

Keywords

CPM, Mobile, App, Feedback, Tab, Visible, Disabled, Enabled, Permission, Deactivated, Control, Display, iOS, Android, success factors, SF, MOB-25679 , KBA , LOD-SF-CPM-MOB , Mobile , Problem

Product

SAP SuccessFactors Performance & Goals all versions