SAP Knowledge Base Article - Preview

2774510 - Not Possible to modify Perfect Store Surveys after setting the Visit back In Process

Symptom

You collected information from surveys in a visit via Perfect Store. You complete the visit and it is no longer possible to change the survey's answers. You can set the visit back in process but the system does not allow you to modify the survey's answers anymore. Therefore, you are not able to change the Perfect Store KPIs either.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

perfect store, store validation, survey, visit, fiori, RUI, in process, complete, , KBA , LOD-LE-PSP , Perfect Store , LOD-CRM-ACT , Activities , How To

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