SAP Knowledge Base Article - Preview

2774758 - Account and Primary Contact fields are Grayed out in the QuickCreate of the Opportunity Generated by Lead Conversion

Symptom

When you convert a Lead to an Opportunity, the fields "Account" and "Primary Contact" cannot be edited from the QuickCreate window of the new Opportunity.


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Environment

SAP CLOUD FOR CUSTOMER

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Lead Conversion, Convert Lead to Opportunity, Lead with existing Account and Contact, Field grayed out, Account, Primary Contact. , KBA , LOD-CRM-LM , Lead Management , LOD-CRM-OPP , Opportunity Management , Problem

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