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SAP Knowledge Base Article - PreviewSymptom
You are able to add Time entries to the Ticket even after the Ticket status is set to Completed.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Time recording , Ticket , Completed , KBA , ticket , time recording , completed , time entry , LOD-CRM-SRP , Service Request Processing , How To
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