SAP Knowledge Base Article - Preview

2774940 - Time Entries are allowed even after Ticket completion

Symptom

You are able to add Time entries to the Ticket even after the Ticket status is set to Completed.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Time recording , Ticket , Completed , KBA , ticket , time recording , completed , time entry , LOD-CRM-SRP , Service Request Processing , How To

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