Symptom
Data Protection Consent Statement is not available for some candidates, the following error message is displayed:
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Onboarding
Cause
Candidate has no value for the key country code (DivCountry.IsoCode3), this value should be passed over so the consent value is understood and accepted for that contry.
Resolution
Onboarding Applicaiton is working as designed, candidates should have the key DivCountry.IsoCode3 filled.
Keywords
Data Protection Consent Statement; Employee Portal; Unable to determine country of employment , KBA , LOD-SF-OBD , Onboarding , Problem