SAP Knowledge Base Article - Preview

2775972 - Error "Can not find Shopping Account for Student" generated

Symptom

When a user submits a item request, the following error is generated:

Error
Report the following error to your system administrator:
com.plateausystems.elms.util.process.ElmsProcessException: com.plateausystems.elms.util.process.ElmsWorkflowException: root cause: Can not find Shopping Account for Student ->(user_id)
.
Caused by: com.plateausystems.elms.util.process.ElmsWorkflowException: root cause: Can not find Shopping Account for Student ->(user_id)
.
Caused by: com.plateausystems.elms.util.process.ElmsProcessException: Can not find Shopping Account for Student ->(user_id)


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Environment

SAP SuccessFactors Learning Management System (LMS) - All Supported Versions

Product

SAP SuccessFactors Learning all versions

Keywords

shopping account, Can not find Shopping Account for Student, inactivated, reincarnate, user , KBA , LOD-SF-LMS-ACC , Visually Impaired Software Compatibility , LOD-SF-LMS-COM , Commerce , Problem

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