Symptom
There is a requirement within an organisation for 2FA (Two Factor Authentication)
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors HXM Suite
Reproducing the Issue
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Cause
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Resolution
Pre-requisite
To use this feature, you need to have first implemented IAS integration with your SuccessFactors instance.
Please refer to KBA 2791410 - Integrating SuccessFactors with SAP Cloud Identity Authentication Through the Upgrade Center
Configuring the IAS Tenant for 2FA
- Within the IAS Tenant, navigate to Applications > Choose Application > Authentication and Access > Risk-Based Authentication
- Selecting a 'Default Setting' of Two Factor Authentication will apply it for everyone
- Otherwise, you can define a 'Rule' for a specific target audience
- There are many different types of Rules to choose from, it's entirely up to you based on your organisation
- For instance, here I have created a group in IAS called RiskBased and assigned Users to it
- The above scenario would result in anyone that is part of the RiskBased group being prompted for Two Factor Authentication
- Everyone else would just be prompted for Single Factor Authentication
Pairing IAS User Profile to Mobile Authenticator
- Once the user/s are set to login to SuccessFactors via IAS 2FA as outlined above, they must activate it
- This is done via their IAS Profile and pairing it with their Mobile Authenticator
Examples of Mobile Authenticators:
- SAP Authenticator
- Google Authenticator
- To Open their IAS Profile, user/s have to navigate and login to their specific IAS Tenant URL
- Scroll Down the Profile to the Two Factor Authentication section
- Click Activate > Open SAP Authenticator on Mobile Device > click Add account > Scan QR Code on screen
- That's it! You're SAP Authenticator will now start displaying codes that will be used for the Two Factor Authentication login process
See Also
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Keywords
Two-Factor, Two-Factor Authentication, 2FA, IAS with 2FA, IAS Two-Factor , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) With BizX , LOD-SF-PLT-SAM , SAML SSO First Time Setup , How To