The image below belongs to an SAP Demo instance - Any resemblance to a live customer data is purely coincidental.
A customer has configured a Benefit and enabled the option for the employee to opt-out that will trigger a workflow however
on the "To do" list of the approver the Opt-out Request appears to be as Benefit Enrollment. This causes confusion as the "To do" list request is similar to the "To do" that is being generated when an employee enrolls for a Benefit.
( To know more information on how to configure opt-out and how to trigger a workflow when an employee opts out please view the following link)
SuccessFactors Employee Central Global Benefits 1902
Opt Out, Workflow, Benefit Enrollment , KBA , LOD-SF-EC-GBF , Global Benefits , Problem
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