SAP Knowledge Base Article - Public

2776069 - Timeout When Curriculum Assignment or Removal in SuccessFactors Learning (LMS)

Symptom

When adding, updating, or removing curricula via any method a timeout happens on the background job and notice is partially applied.

Environment

SAP SuccessFactors Learning

Cause

This is caused by background job timeout safeguards to prevent performance degredation.

Resolution

  • When performing large changes (either to many users or the curricula has many items) it is recommended to schedule the job and lower the user criteria.
  • These jobs perform in batches so partial results may be seen at first run.
  • You can also run multiple times in this case as it will pick up where the last batch left off.

See Also

Product Support, see Internal KB article 2552942.

Keywords

sf, success factors, LMS, time out, partial results, add, update, remove, change, modify , KBA , LOD-SF-LMS-BCJ , Assign (bulk), Add/ Delete Sub/ Cur, Revise, Import , LOD-SF-LMS-CUR , Curricula , How To

Product

SAP SuccessFactors Learning all versions