Symptom
Analysis Office is not active/visible in Excel when opening a report of type "Microsoft Excel" from BI Launchpad/CMC using Internet Explorer browser.
In the AO traces (recorded by following instructions of SAP note 2129389), we can see the entries below:
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RequestComAddInAutomationService called.
Application.UserControl: False
SupportEmbeddedMode.Value: False
COF Startup is getting cancelled (SetStartupCancelled)
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The issue does not occur when using other browsers or when opening the report of type "Analysis Workbook" from BI Launchpad/CMC.
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Environment
SAP BusinessObjects Analysis, edition for Microsoft Office
SAP BusinessObjects Business Intelligence Platform
Product
Keywords
disabled, not visible, activating, deactivated, ribbon, available, bip, boe, server, platform , KBA , BI-RA-AO-XLA , Excel Addin , Problem
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