SAP Knowledge Base Article - Public

2776163 - Changing the User Display Order by Name or userID for Scheduled Offering Enrollment


Is there a procedure to change how the ordered users are displayed, whether by UserID by numerical order or First and Last name in alphabetical format?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Learning Management System

Reproducing the Issue

  1. Access a Scheduled Offering
  2. Click on Add Users
  3. Perform a search for users
  4. Notice the ordering of users are displayed in order by UserID or Alphabetical by Last Name and First:

KBA PROD Order Alphabetical.jpg


  1. Access the configuration for the User search selector found in System Admin > Configuration > Search Selectors > User
  2. Note the value set for the following property: selectedOrderBy
  • The value can be set to selectedOrderBy=By Name if the admin wishes to view users sorted alphabetically by name.


  • Set the value to selectedOrderBy=BY student ID if the admin wishes to view users sorted by UserID:

KBA SelectedOrderBy NAME.jpg

KBA SelectedOrderBy Student ID.jpg


user, userID sorting, username by alphabetical order, adding users to Scheduled Offering, SF, success factors, LMS , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem


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