SAP Knowledge Base Article - Public

2776163 - Changing the User Display Order by Name or User ID


Is there a procedure to change how the ordered users are displayed, whether by User ID by numerical order or First and Last name in alphabetical order?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Learning

Reproducing the Issue

    Sample scenario:
  1. Access a Class in Learning Administration >
  2. Go to Registrations tab >
  3. Click 'Add Users' >
  4. Perform a search for users >
  5. Notice that the ordering of users are displayed by User ID or Alphabetical by Last Name and First:


  1. Access the configuration for the User search selector found in:
    1. System Administration >
    2. Configuration >
    3. Search Selectors >
    4. User >
  2. Note the value set for the following property: selectedOrderBy
    • The value can be set to selectedOrderBy=By Name if the admin wishes to view users sorted alphabetically by name.


    • Set the value to selectedOrderBy=BY student ID if the admin wishes to view users sorted by UserID:

NOTE: In searches, when using selectedOrderBy=By Name, the names will automatically be sorted by LAST NAME, even if the display order is changed.


lms, learning, user, ID, sorting, username, by, alphabetical, order, adding, users, class, change, reorder, name, last, first , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS-USR , User Entity , Problem


SAP SuccessFactors Learning all versions