SAP Knowledge Base Article - Public

2776344 - Dump When Releasing A Customer Invoice

Symptom

You are trying to release a Customer Invoice, but face a dump.

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Go to the Invoice Documents view.
  3. Search for the invoice: DEF. (DEF represents the Invoice Document ID)
  4. Click on the Release Button.

A dump occurs.

Cause

One of the possible cause is Multiple currencies which are maintained for the same item in the invoice. The List Price currency maintained differs from the Net Price.

Resolution

A uniform currency should be maintained for the List Price of the product, so that the list price and net value will reflect the same currency.

Keywords

"Dump", "Invoice", "Currency" , KBA , AP-CI , Customer Invoice Processing , Problem

Product

SAP Business ByDesign all versions