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SAP Knowledge Base Article - PreviewSymptom
You have defined Rules for Lead Assignment but they do not work as expected when associating an Account with a different territory and owner to the Lead.
The determination of the Involved Parties is set up to only determine the Owner from the territory team.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
lead, rule, assignment, associate, account , KBA , LOD-CRM-LM , Lead Management , Problem
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