SAP Knowledge Base Article - Preview

2776359 - Defined Rules for Lead Assignment are not working as Expected when Associating an Account


You have defined Rules for Lead Assignment but they do not work as expected when associating an Account with a different territory and owner to the Lead.

The determination of the Involved Parties is set up to only determine the Owner from the territory team.



SAP Cloud for Customer


SAP Cloud for Customer core applications all versions


lead, rule, assignment, associate, account , KBA , LOD-CRM-LM , Lead Management , Problem

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