2776403 - Error When Accessing the Detailed 360 Report (Error code 060-005-6) - 360 Multi-Rater

When accessing the Detailed 360 Report from the Evaluation Summary, an error is thrown: "Your request has not been processed successfully" (error code 060-005-6)

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SAP SuccessFactors 360 Multi Rater

1. Go to the Completed Folder
2. Open a 360 Review
3. Under the Evaluation Summary, select "Detailed 360 Report"

An error is thrown "Your request has not been processed successfully" (error code 060-005-6)

This error can be caused if participants and categories are incorrectly set-up which results in some of the participants missing a category.

• It is possible to update the Participant Category for any Participant during a 360 Review event directly from Admin Center.
• This means when a Participant's relationship with the person being reviewed changes, you can update that Participant's role during the review event. See KBA on how to change participant category: 2068124

Role-based Permission required:

1. Go to Admin Center >
2. Go to Manage Permission Roles >
3. Select a Permission role
4. Click on Permissions
5. Select Manage Documents
6. Enable the Change Participant Category checkbox.

Make the Changes to the category:

1. Go to Admin Center
2. Search Manage Forms by User
3. Select Change Participant Category

   4. In the Change Participant Category page, enter the Form/Document ID:

   5. Note that a category has been left blank:

   6. Select the correct Category and click on "Change Categories".

   7. Navigate back to the Detailed 360 Report, it should open successfully now.

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