Symptom
When using Integration Center to export employee data from BizX to Learning, it is generating duplicate records, which can be identified via the Learning connector details.
Environment
SAP SuccessFactors HCM
Reproducing the Issue
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Schedule an employee export job in Integration Center >
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Run the job >
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Go to Learning and run the desired connector job >
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You will see the "Record received for duplicate entity" message for some users, though there is no duplicated entity sent from SAP SuccessFactors side.
Cause
The situation is related to the pagination in the job from Integration Center.
Resolution
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Open Integration Center in edit mode >
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Open the "Destination Settings" tab > "Advance Settings" section >
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Check the "Enable Server Side Pagination" box >
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Save the integration (mandatory step) >
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Run the integration.
See Also
Keywords
integration, center, employee, export, duplicate, record, learning, user, connector, Record received for duplicate entity, Enable Server Side Pagination, 1173 , KBA , LOD-SF-PLT-UIM , Employee Import Issues , LOD-SF-INT , Integrations , LOD-SF-LMS , Learning Management System , LOD-SF-PLT , Platform Foundational Capabilities , Problem