SAP Knowledge Base Article - Public

2776882 - Advanced Reporting Metadata Sync/Reload (View Based Metadata) - Canvas Reports

Symptom

  • Metadata (Configuration) changes made in Employee Central are not reflecting in Advanced Reporting
  • Fields recently configured/reconfigured in EC are not visible in Advanced Reporting or are grayed out
  • Advanced Reporting fields are Out of Synch with Employee Central fields

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central
  • Canvas Reports - Advanced Reporting

Cause

  • The Metadata sync was not automatic and required manual refresh of the tables by SAP SuccessFactors
  • For even very small Metadata changes (Configuration changes) in EC, reach out to SAP SuccessFactors to get the Metadata refresh so any configuration change made in EC is reflected in Advanced Reporting

Resolution

How the Metadata changes will be taken care if instance has VBM enabled:

  1. Automatic refresh:
    1. Any Metadata change in EC will be reflected in Advanced Reporting within 24 hours(max).
    2. A daily Job is scheduled for all Data center which sync the Metadata change from EC to Advanced Reporting.
  2. Manual refresh (for immediate sync):
    1. Customers can now use the Purge Advanced Reporting Metadata Cache option to sync the Employee Central metadata changes, so the updates immediately reflect in Advanced Reporting

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Note: Please ensure there is DATA in the fields even dummy DATA (TEST) as no changes will be reflected unless there is.

Accessing the option:

  • If the instance has Report Center enabled, you can access perform the Purge using these steps:

    1. Access Report Center and click 'View Schedules'

      view_scheds.jpg

    2. Switch to the legacy Report Distributor Tool

      switch.jpg
    3. Access the Admin Section

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    4. Purge Advanced Reporting Metadata Cache

      Refresh.png

See Also

For More Detailed Information on VBM and other FAQ 1902 – SAP SuccessFactors Advanced Reporting Metadata Sync

Release Information in this link.

Keywords

sf, success factors, Purge, Cache, meta data, out, Employee Central, EC, VBM, refresh, EC, Report Canvas, ORD, REALMS , KBA , LOD-SF-ANA-ADV , Advanced Reporting (ODS) , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions