SAP Knowledge Base Article - Public

2777296 - Candidate's answer to pre-screening questions as a token - Recruiting Management


  • What is the behavior if you user the questionResponde field from the application as an email token or a custom token?
  • Is it supported to have a candidate's answer of a pre-screening question as a custom token?
  • Do we have a token for the candidate's answer of the pre-screening questions?

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Recruiting Management


As of now, there isn't a standard token for the candidate's answer. If you add the questionResponse field from the application, that stores the candidate's answer for the pre-screening questions, as a Custom Token to the backend of the system, it will populate into the instance, and then add it to an email template, the token will populate as an XML rather than the answer. It will contain the question type, the question itself, question answer, and the question expected answer. Please check the screenshot so you have as reference. Hence, this is currently not supported. The only way to obtain the candidate's answer, apart from the application page, of a pre-screening question would be to report using Integration Center, as described in this KBA: 2411634 - How to Generate A Report on Precreening Questions - Recruiting Management.


If you think that allowing to add the candidate's response to the prescreening questions as a token to an email would be a good feature for SAP SuccessFactors Recruiting Management, please, submit your idea in our Influence page, where you can suggest new ideas and improvements to the SuccessFactors products. To request an enhancement, please, access the following link: Influence Page.

You can also check the following KBA for more information regarding on how to request an enhancement request:

2090228 – How to submit enhancement requests for SAP SuccessFactors products

See Also

2411634 - How to Generate A Report on Precreening Questions - Recruiting Management

2146038 - Custom Email Tokens - Recruiting Management

Influence Page

2090228 – How to submit enhancement requests for SAP SuccessFactors products


questionResponse, custom token, pre screening questions, pre-screening, pre-screen, pre screen, questions, email template, custom tokens, email tokens. , KBA , LOD-SF-RCM , Recruiting Management , How To


SAP SuccessFactors Recruiting all versions