SAP Knowledge Base Article - Preview

2777343 - Service Category - No Data During Ticket Creation

Symptom

When creating a new ticket, you notice that when trying to select a service category, the field value help displays the message No Data. You confirm that there is an active Service Catalog with corresponding categories maintained in your system, and would like to understand why the service categories are not displayed.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Service Category; C4C; Cloud for Customer; Blank; Showing Blank; No Values; No Data to Display; Service Catalog; Catalog; , KBA , LOD-LE-CSM-SIC , Service Issue Category , How To

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