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SAP Knowledge Base Article - PreviewSymptom
When creating a new ticket, you notice that when trying to select a service category, the field value help displays the message No Data. You confirm that there is an active Service Catalog with corresponding categories maintained in your system, and would like to understand why the service categories are not displayed.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Service Category; C4C; Cloud for Customer; Blank; Showing Blank; No Values; No Data to Display; Service Catalog; Catalog; , KBA , LOD-LE-CSM-SIC , Service Issue Category , How To
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