SAP Knowledge Base Article - Preview

2778122 - Ship-To Party Determination For Accounts Is Not Working As Expected

Symptom

You have an account that has one or more ship-to parties maintained under Relationships facet, but none of them is marked as main. The main address of the account maintained under Addresses facet is also a ship-to party. When you create a new sales order, the ship-to party maintained under Relationships is selected automatically instead of the main address.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Account, Sales Order, Ship-To, Determination , KBA , LOD-CRM-ACC , Account , Problem

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