SAP Knowledge Base Article - Public

2778282 - Disable Directory Search for all users

Symptom

How to disable the Directory Search for all users?

Access Denied Error when navigating to the Directory Search.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Employee Profile - Directory Search

Resolution

  1. Navigate to Admin Center > Company System and Logo Settings.
  2. Check the option "Disable directory search for all users". 

    Disable Directory Search Option.png

  3. Now when any user tries to go to the Directory Search they will see the below message and the search will not be available;

    Access Denied Error.png

Please Note:

  • Disabling the Directory Search through this option will not have any effect on the People/Action Search
  • By default, the switch is OFF

Keywords

Remove, disable, directory search, people search, Access Denied Trying to Open Directory Search, Access Denied Error , KBA , LOD-SF-EP-DIR , Employee Directory Search , How To

Product

SAP SuccessFactors HCM Suite all versions