Symptom
- Long loading time when opening a ChaRM document
- System times out when trying to access a transaction in Web UI
- Slow performance loading a ChaRM document
- Change document takes too long to open/load
- Not able to display Change Cycle
- Performance issue on Charm screen
- Performance problem when processing request for change
- Opening a document from sm_crm result list the browser hangs and ends with 500 time-out.
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Environment
SAP Solution Manager
Product
SAP Solution Manager all versions
Keywords
Continual Cycle, Change Cycle, Phase Cycle, Urgent Change, Normal Change, change control management, change request management, IF_TD_PROJ_RISK~CALC_MISSING_TRANSPORTS, CL_TD_PROJ_RISK, BSPGLOBALSETTINGS, BSPGLOBALSETTIN, BTSGLOBALSETTING, Webui performance, 500 time out, long loading time, change document , KBA , SV-SMG-CM , Change Request Management , SV-SMG-SUP , Service Desk / Incident Management , Problem
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