Symptom
When you go to Provisioning to see the Candidate Job Alerts details of the job that runs to send the job alerts, you can see the details of the times it ran.
The number of job alerts sent takes into consideration emails that were sent to internal or external candidates, or one of them only?
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors Recruiting Management
- Provisioning
Resolution
In general, the job will take the information from both internal and external candidates that created a Saved Search withing Recruiting Management, showing the number of emails sent for both types of candidates. Hence, the job's information will depend if the instance has a Social Sourcing/Recruiting Marketing or not.
If the instance does have RMK the job will only show how many emails were sent from Recruiting Management, that is, internal candidates or candidates that created a Saved Search using the RCM Career Site (internal or external).
For more information on RMK Job Alerts, please check the following Knowledge Base Article, where it will cover the case of integration between the two modules: 2081237 - Job Alerts in Recruiting with RCM and RMK.
In case you would like to have access to the "Candidate Job Alerts" Job Details, please, check this KBA: 2714000 - Is it possible to report on RCM Job Alerts - Recruiting Management.
See Also
2081237 - Job Alerts in Recruiting with RCM and RMK
2714000 - Is it possible to report on RCM Job Alerts - Recruiting Management
Keywords
Job alerts, job alerts rcm, job alerts rmk, email job alerts, job notification, candidate job alerts, manage scheduled jobs, manage jobs, Candidate Job Alerts. , KBA , LOD-SF-RCM , Recruiting Management , How To